FAQs
Holistic approach to health and wellness that allows the human body to maximize its own innate healing powers.
One of the most powerful ways to establish health in your life is to live in harmony with your inner rhythms. By
reconnecting with our inner rhythmic processes and innate wisdom we will lead ourselves toward a more balanced
state of health.
We specialized in thorough detoxification of the body. We believed that toxins accumulates every day in our body
due to our lifestyle, (food that we eat in daily basis, oral/ dental problems, environmental factors Wi-Fi and
radiations, state of mind like stress) these are some factors that can affect our body’s normal regulation.
What makes us unique? We have a specialized program for Detox. Based on the updated studies of Dr. Mai, our
Detox has four phases.
Pre Dental
Dental
Pre Detox
Detox
Post detox/ Lymph Draining Program
Many people who have contacted our center for our services have asked us why we do not bill insurance directly.
We fully understand the financial challenge this presents to some patients, and we wish there were a way for us to
bill your insurance company. Unfortunately, at this time, there is not.
Here is why: When clinics bill health insurance companies directly, the doctors are required to become
participating providers. The doctors must sign a contract that allows the insurance company to determine which
services they will and will not provide and how much they can charge for those services. In general, insurance
companies are not focused on any preventive or wellness services. They are heavily invested in the conventional
model of health care that too often relies on drugs and surgery.
We are committed to the functional medicine model that addresses the underlying causes of your symptoms with
specific nutritional and lifestyle recommendations. A participating provider must agree to accept the fees the
insurance company establishes, regardless of whether the fees are reasonable or applicable to that practice. In
general, these established fees cover the actual cost of the briefest (and we believe the lowest quality) care.
Doctors who are participating providers are required to accept discounted fees for their services, and they cannot
bill the patient for the difference between their fee and what the insurance company will pay. Therefore, the center
must write off the difference, often as much as 50% or more of the doctor’s fee for service. At the same time, the
participating provider’s office overhead costs have increased dramatically because of the staff, time, and
equipment necessary for processing and tracking claims.
In today’s health care environment, the actual cost for doctors to provide services continues to rise, while the
percentage of reasonable fees that insurance payments cover is declining. At the same time, the profits of health
insurance companies and the salaries of their top executives continue to rise to record levels.
Most doctors and clinics cope with the requirements of being participating providers by keeping their office visits
very brief, so that they can see many patients within a given time frame. When their clinic becomes unprofitable, it
must be supported by another institution. Most primary care medical clinics are not self-sustaining financially and
have had to merge with hospitals whose expensive, high-tech surgical and diagnostic procedures are priced to
keep the clinics afloat financially. Unfortunately, we have found that we cannot be participating providers in the
insurance networks and provide the time-intensive, well-researched, expert intensive care that we do.
Some patients have asked why we charge for follow-up consultations regarding lab results and exams, as well as
for telephone consultations, when other doctors do not. Our doctor (Dr. Mai) are not salaried, as are doctors who
are employed in large clinics and hospitals and whose salaries are partially subsidized by expensive diagnostic
and surgical procedures and hospital fees.
Our doctor pay is based solely on the time and services they provide. Like all non-salaried professionals, including
lawyers and accountants, our doctors must charge for their time so we can afford to provide you with care and
remain in business. In general, we charge only for our face-to-face time with you.
Our Medical team spend considerable non reimbursed time each week consulting with each other (and other
International providers) regarding your care, reviewing your records, and meeting with staff to improve the quality
of our services
In follow-up visits, our doctor spend significant time discussing your results with you. It is entirely different to
discuss the results of more complex functional evaluations and to recommend practical lifestyle and dietary
strategies that may help to prevent the under lying issues. Patients often complain that conventional doctors do
little to nothing in the way of truly preventive medicine. We want you to understand that preventive health care
takes considerable time and expertise on the part of the doctor and that someone has to pay for that time and
expertise.
About the Charges for Our Doctors’ Services
Some patients may have the mistaken impression that our doctors take home the majority of the fees we charge
for their services and that the doctor has a great deal of leeway to offer discounts for those fees. In fact, our doctor
takes home only a fraction of the fees collected for her services. This is because a clinic like ours requires highly
trained staff and extensive, expensive professional continuing education. The majority of our fees support the
overall mission of providing high-quality natural health care, not the doctors’ paychecks. Our doctor has chosen
this work because it is her passion and her calling and certainly not because it is a way to make a lucrative
income.
According to the Federal Food, Drug, and Cosmetic Act, as amended, Section 201(g) (1), the term drug is defined
as an “article intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease.” Technically,
vitamins, minerals, trace elements, amino acids, herbs, or homeopathic remedies are not classified as drugs.
However, these substances can have significant effects on physiology and must be used rationally.
In this center, we provide nutritional counseling and make individualized recommendations regarding use of these
substances in order to upgrade the quality of foods in a patient’s diet and to supply nutrition to support the
physiological and biomechanical processes of the human body. Although these products may also be suggested
with a specific therapeutic purpose in mind, their use is chiefly designed to support given aspects of metabolic
function.
Use of nutritional supplements may be safely recommended for patients already using pharmaceutical medications
(drugs), but some potentially harmful interactions may occur. For this reason, it is important to keep all of your
health care providers fully informed about all medications and nutritional supplements, herbs, or hormones you
may be taking.
You are under no obligation to purchase nutritional supplements at our clinic. As a service to you, we make
nutritional supplements available in our center. We purchase these products only from manufacturers who have
gained our confidence through considerable research and experience. We determine quality by considering:
the quality of science behind the product;
the quality of the ingredients themselves;
the quality of the manufacturing process; and
the synergism among product components. The brands of supplements that we carry in our facility are those that meet our high standards and tend to produce
predictable results.
While these supplements may come at a higher financial cost than those found on the shelves of pharmacies or
health food stores, the value must also include assurance of their purity, quality, bioavailability (ability to be
properly absorbed and utilized by the body), and effectiveness.
The chief reason we make these products available is to ensure quality. You are not guaranteed the same level of
quality when you purchase your supplements from the general marketplace.
We are not suggesting that such products have no value; however, given the lack of stringent testing requirements
for dietary supplements, product quality varies widely.
If you have concerns about this issue, please discuss them with our staff.


